1. Overview

This website is operated by Live It Eazy LTD. Throughout the site, the terms “we”, “us”, and “our” refer to Live It Eazy LTD. We offer this website, including all information, tools, products, and services available from this site, to you conditioned upon your acceptance of these Terms and Conditions.

Live It Eazy provides practical home comfort, cooling, lifestyle, and convenience products designed to make everyday life easier, cooler, and more comfortable.

2. Acceptance of Terms

By visiting our website, placing an order, or using any part of our store, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use the website or purchase products from Live It Eazy.

3. Online Store Use

• You agree to use this website for lawful purposes only.
• You must not misuse the website, attempt to damage it, interfere with its security, or use it for fraudulent activity.
• You must provide accurate, complete, and up-to-date information when placing an order.
• You are responsible for ensuring that your contact details, shipping address, and order information are correct before completing checkout.

4. Products and Product Information

We aim to display our products as accurately as possible, including descriptions, images, specifications, features, colors, and availability. However, product colors and appearance may vary slightly depending on your screen, device, lighting, or manufacturer updates.

Some products may include cooling features, airflow features, rechargeable batteries, humidification functions, or personal comfort functions. Product results may vary depending on room size, outdoor temperature, usage conditions, charging status, water level, speed setting, and environment.

Unless clearly stated otherwise, personal fans, air coolers, evaporative coolers, and portable cooling devices are not full replacement systems for professional or refrigerated air-conditioning units.

5. Orders and Order Acceptance

When you place an order on our website, you are making an offer to purchase the selected product or products. We reserve the right to accept, reject, cancel, or limit any order at our discretion.

Order confirmation does not guarantee final acceptance if there is an issue with stock, payment verification, pricing error, shipping availability, fraud risk, or product restrictions in the destination country.

6. Pricing, Payments, Taxes, and Duties

Product prices are displayed on the website and may change without prior notice. We reserve the right to correct pricing errors, product information errors, or promotional errors at any time.

Payment must be completed using the available payment methods at checkout. Your order may not be processed until payment has been successfully authorized.

As Live It Eazy sells internationally, customers may be responsible for any customs duties, import taxes, VAT, local taxes, customs clearance charges, or other fees required by the destination country. These charges are determined by local authorities and are not controlled by Live It Eazy.

7. Shipping and Delivery

We ship orders internationally where delivery service is available. Shipping times may vary depending on the product, destination country, customs processing, courier performance, holidays, weather conditions, and other factors outside our control.

Any delivery estimate shown on our website, checkout page, order confirmation, or tracking page is an estimate only and not a guaranteed delivery date.

Customers are responsible for providing a complete and accurate delivery address. Live It Eazy is not responsible for delays, failed delivery, or lost parcels caused by incorrect shipping information provided by the customer.

8. Tracking and Delivery Issues

Where tracking is available, tracking details may be provided by email or through the order tracking page. Tracking updates may take time to appear after dispatch.

If a package is delayed, held by customs, marked as delivered but not received, returned to sender, or affected by courier issues, customers should contact us at support@liveiteazy.store so we can review the issue and assist where possible.

9. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, order cancellations, and replacement requests are handled according to our store policies and the condition of the order. Items must be returned in accordance with the instructions provided by our support team.

Products that are used, damaged by misuse, missing parts, altered, not in original condition, or returned without approval may not be eligible for refund or exchange.

Shipping fees, customs fees, import duties, and payment processing costs may be non-refundable unless required otherwise by applicable law.

10. Product Safety and Proper Use

Customers must read and follow all product instructions, warnings, safety notices, manuals, and usage guidelines included with the product or displayed on the product page.

• Rechargeable products should be charged using suitable power sources and cables.
• Electrical products should be kept away from unsafe water exposure unless the product is specifically designed for such use.
• Cooling devices should be used only as intended and should not be modified.
• UV-related products should be used carefully and direct exposure to UV light should be avoided.
• Products should be kept away from children when inappropriate or when adult supervision is required.

11. Availability and Store Changes

We may update, change, discontinue, or remove products, prices, offers, descriptions, website content, or services at any time without notice. We are not responsible if any product or service becomes unavailable.

12. Promotions and Discounts

Promotional offers, discount codes, free shipping offers, bundles, limited-time deals, and special campaigns may be subject to specific conditions. We reserve the right to modify, cancel, limit, or refuse any promotion at our discretion.

Discount codes may not be combined unless clearly stated. Promotions cannot be applied retroactively after an order has already been placed.

13. Intellectual Property

All website content, including logos, text, images, graphics, design elements, product presentation, branding, and layout, is owned by or licensed to Live It Eazy LTD. You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.

14. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics tools, marketing tools, and platform services. These third parties may have their own terms, privacy practices, and service conditions.

Live It Eazy is not responsible for the actions, errors, downtime, delays, or policies of third-party service providers.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Live It Eazy LTD shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, delivery services, or inability to use our services.

Our liability for any claim related to an order shall not exceed the amount paid by the customer for the product involved in that claim, unless otherwise required by applicable law.

16. Force Majeure

Live It Eazy LTD shall not be responsible for delays or failure to perform caused by events outside our reasonable control, including but not limited to customs delays, courier disruptions, extreme weather, strikes, supply chain issues, system outages, payment provider issues, government restrictions, pandemics, or other unexpected events.

17. Privacy

Your use of our website and services may involve the collection and processing of personal information. Personal data is handled according to our Privacy Policy and applicable data protection practices.

18. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes relating to these Terms, the website, or purchases from Live It Eazy shall be handled in accordance with applicable law and the relevant courts.

19. Contact Information

For questions about these Terms and Conditions, your order, shipping, returns, or product support, please contact us:

Email: support@liveiteazy.store

Company: Live It Eazy LTD
Registered Office: 128 City Road, London, EC1V 2NX, United Kingdom