1. Overview

This website is operated by Live It Eazy LTD. In this Privacy Policy, “we”, “us”, and “our” refer to Live It Eazy LTD.

We collect and use personal information to operate our online store, process orders, deliver products, provide customer support, improve our services, prevent fraud, and communicate with customers.

By using our website, placing an order, creating an account, subscribing to marketing, or contacting us, you acknowledge that your personal information may be handled as described in this Privacy Policy.

2. Personal Information We Collect

We may collect personal information directly from you, automatically through your device and browser, and through trusted service providers that help us operate our store.

Information you provide to us

• Name, billing address, shipping address, email address, and phone number.
• Order details, product selections, cart activity, payment confirmation, and delivery information.
• Account information if you create a customer account.
• Messages, support requests, return requests, reviews, feedback, or other communications you send to us.
• Marketing preferences, newsletter subscriptions, and consent choices.

Information collected automatically

• Device information, browser type, IP address, operating system, time zone, and language preferences.
• Pages viewed, products viewed, links clicked, session activity, referring website, and general usage data.
• Cookie data and similar tracking technologies used for store functionality, analytics, security, and marketing.

Payment information

Payments are processed through secure third-party payment providers. We do not store full card numbers or full payment credentials on our own systems. Payment providers may collect and process payment information according to their own privacy and security practices.

3. How We Use Personal Information

We use personal information for the following purposes:

• To process, confirm, manage, and deliver customer orders.
• To collect payments, issue invoices, process refunds, and manage payment-related checks.
• To provide customer service, respond to questions, and handle support requests.
• To send order confirmations, shipping updates, delivery notifications, and service messages.
• To manage returns, replacements, refunds, exchanges, and delivery issues.
• To prevent fraud, detect abuse, protect our website, and secure customer transactions.
• To improve our website, product selection, customer experience, and store performance.
• To send marketing messages when you have subscribed, opted in, or where permitted by applicable law.
• To comply with legal, tax, accounting, customs, shipping, and regulatory obligations.

4. Legal Bases for Processing

Depending on your location and the type of personal information involved, we may rely on one or more lawful bases to process your personal information:

• Contract: To process your order, deliver products, provide customer support, and manage purchases.
• Consent: To send optional marketing messages, use certain cookies, or process information where consent is required.
• Legitimate interests: To operate and improve our store, prevent fraud, secure our services, and understand customer needs.
• Legal obligation: To comply with tax, accounting, customs, consumer protection, fraud prevention, and regulatory requirements.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the store, remember preferences, keep the cart working, improve performance, measure traffic, and support marketing activity.

Some cookies are necessary for the website to function correctly. Others may be used for analytics, advertising, personalization, or performance measurement.

You can manage cookies through your browser settings. Blocking certain cookies may affect website features, checkout functionality, or your shopping experience.

6. Marketing Communications

If you subscribe to our newsletter, promotional emails, SMS updates, or other marketing messages, we may use your contact details to send offers, product updates, new arrivals, promotions, and store news.

You can unsubscribe or opt out of marketing communications at any time by using the unsubscribe link in our messages or by contacting us at support@liveiteazy.store.

Even if you opt out of marketing, we may still send service messages related to your orders, deliveries, payments, account, support requests, or legal notices.

7. Sharing Personal Information

We may share personal information with trusted third parties when necessary to operate our store and provide services to customers.

• Website platform and ecommerce service providers.
• Payment processors, fraud prevention tools, and checkout service providers.
• Shipping carriers, fulfilment partners, warehouse partners, and delivery service providers.
• Email, SMS, marketing, analytics, advertising, and customer support tools.
• Professional advisors, accountants, legal advisors, insurers, and business service providers.
• Government authorities, customs authorities, regulators, or law enforcement where required by law.

We do not sell your personal information as a standalone product. We only share information where it is necessary for store operations, legal compliance, service improvement, fraud prevention, or customer communication.

8. International Transfers

Live It Eazy sells internationally and may work with service providers located in different countries. As a result, your personal information may be processed, stored, or transferred outside your country of residence.

When personal information is transferred internationally, we aim to use appropriate safeguards and trusted providers that support secure and lawful processing.

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order management, customer support, legal compliance, accounting, tax records, fraud prevention, dispute resolution, and business operations.

When personal information is no longer needed, we may delete, anonymize, or securely store it according to applicable requirements and business needs.

10. How We Protect Personal Information

We use reasonable technical, organizational, and administrative measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no online platform, transmission method, payment system, or storage technology can be guaranteed to be completely secure. Customers should also take care to protect their account details, passwords, and devices.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information where applicable.
• Request restriction of processing in certain circumstances.
• Object to certain processing activities.
• Request a copy of your personal information in a portable format where applicable.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

To exercise privacy rights, contact us at support@liveiteazy.store. We may need to verify your identity before responding to certain requests.

12. Customer Accounts

If you create a customer account, you are responsible for keeping your login details secure and for any activity under your account.

You may contact us if you need support with your account, want to update your information, or wish to request deletion of account-related data where applicable.

13. Children’s Privacy

Our store is intended for general customers and is not directed at children. We do not knowingly collect personal information from children without appropriate permission.

If you believe a child has provided personal information to us, please contact us at support@liveiteazy.store so we can review and take appropriate action.

14. Third-Party Links

Our website may contain links to third-party websites, services, payment pages, tracking pages, social platforms, or partner tools.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.

15. Complaints

If you have concerns about how we handle your personal information, please contact us first at support@liveiteazy.store so we can try to resolve the issue.

If you are located in the United Kingdom, you may also have the right to complain to the Information Commissioner’s Office. If you are outside the United Kingdom, you may have the right to contact your local data protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our store, services, legal requirements, technology, or business operations.

Any updated version will be posted on this page. Continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.

17. Contact Us

For privacy questions, data requests, account support, or concerns about how your personal information is handled, please contact us:

Email: support@liveiteazy.store

Company: Live It Eazy LTD
Registered Office: 128 City Road, London, EC1V 2NX, United Kingdom